Shipping And Handling Policy

What are the delivery charges?
Bala Solutions provides Free Delivery.
Cash On Delivery option not available.

What is the estimated delivery time?
Item will be delivered in 7-12 days from the order date. Orders are usually processed within 1-3 business days (i.e., Monday – Friday). Each order is dispatched after successful confirmation of payment. Our team regularly coordinate with courier teams for timely delivery. However, in some unforeseen circumstances it may take a bit longer. But still in that cases also our team regular coordinate courier team for earliest delivery.

How will the delivery be done?
We send all packages via India post.

How do I track my shipment?

Bala Solutions notify our customers via a shipment confirmation via email or message within 24 hours of dispatching the product(s). This shipping confirmation email or message will have the couriers’ tracking number. 

What pin codes do you ship to?
We use India post to ship all orders that covers all Pincodes.

What Type of Payment Method available?

You can pay via all major VISA or MASTERCARD credit/debit cards using our payment gateway at the time of checkout. Payment is accepted in INR (Indian National Rupee) at the time of purchase. 

What is your Return Policy?

 We are happy to offer a 7-day return policy in case you receive the wrong item for unused and unworn items. You have to return the parcel via India Post registered parcel only to receive the refund. We recommend that you make an unboxing video for any kind of order issues. Our team will investigate and initiate a refund after a full investigation. We reserve the full right to reject the claim process if you fail to provide the required evidence.

RETURN SHIPMENT PROCESS

To return your order, whatsapp your order is at 9888222133 and we will guide you through to return process.